Why Your Business Isn’t Showing Up on Google Maps (and How to Fix It)

The Digital Street Sign

Imagine driving through downtown Anoka looking for a shop, but the sign is missing. You’d pass right by without stopping. That’s exactly what happens when your business doesn’t appear on Google Maps — customers looking for you never even know you’re there.

Why Your Business Isn’t Showing Up on Google Maps

Most businesses don’t appear on Google Maps because their Google Business Profile is incomplete, inconsistent, or inactive. Missing information, outdated hours, or a lack of reviews can all keep your business from showing in local search.

Common Causes and Fixes

  1. Incomplete Google Business Profile

    • Fill in every detail: name, address, phone number, website, hours, and business category.

    • Even small gaps can limit visibility.

  2. Inconsistent Information

    • Make sure your name, address, and phone number match across your website, social media, and online directories.

    • Inconsistencies confuse both customers and Google’s algorithm.

  3. Lack of Activity

    • Profiles that sit untouched signal inactivity.

    • Post updates, add new photos, and respond to reviews to show your business is active.

  4. Few or No Reviews

    • Google rewards credibility. Encourage satisfied customers to leave reviews — and always respond authentically.

  5. Verification Not Complete

    • If you haven’t verified your profile through Google’s postcard or email process, your business won’t show publicly.

Local Example: Getting Back on the Map

We worked with a local Anoka service provider who couldn’t figure out why they weren’t appearing in Maps. Their hours were outdated, their address had a typo, and they had no recent reviews. After fixing the basics and refreshing their profile with photos and posts, they jumped into the top three local results within weeks.

The Takeaway

Showing up on Google Maps isn’t magic — it’s maintenance. Complete your profile, stay consistent, and keep it active. When you do, customers looking for your services will finally see you.

At Moon & Marrow, we help businesses design Google profiles with backbone — accurate, intentional, and built for visibility.

Ready to stop being invisible? Let’s get your business back on the map.

Next
Next

The Local Map That Leads to Customers: Why Google Business Matters